Last Updated: January 2025
Introduction
Canada Win Hub Inc. is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Important: By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when registering for an account, purchasing lottery tickets, or contacting customer support. This includes: full name, date of birth, email address, phone number, residential address, province, payment information, government-issued identification for age verification, and transaction history.
Automatically Collected Information
When you access our website, we automatically collect: IP address, browser type, operating system, device information, pages visited, time spent on site, and cookies.
How We Use Your Information
We use your information for service delivery, age verification, payment processing, legal compliance, communications, security, improvements, and responsible gaming support.
Information Sharing and Disclosure
We may share your information with service providers, lottery corporations, for legal requirements, and in business transfers. We work with trusted third-party service providers who are obligated to protect your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information through encryption, secure servers, access controls, employee training, and regular security monitoring.
Your Privacy Rights
You may have rights regarding your personal information including access, correction, deletion, objection, data portability, and withdrawal of consent. To exercise these rights, contact us at [email protected] or call 1-855-662-5686.
Cookies and Tracking Technologies
We use cookies to enhance your experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
Children's Privacy
Our services are intended solely for individuals who are 19 years of age or older. We do not knowingly collect information from anyone under 19.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Contact Us
Canada Win Hub Inc.
Email:
[email protected]
Phone:
1-855-662-5686